A little help with your restaurant order
ninito provides the system the restaurant uses for orders and payments. We aren’t the restaurant, but we can help you find the right people to speak to.Write to us in the language you feel most comfortable with.
Preferred by the best restaurants
Having trouble reaching the restaurant?
Send us the restaurant name and location, your order reference and a short description of what happened. We can contact the restaurant on your behalf.
Do you work at a restaurant?Good to know about your order
Is ninito the restaurant?
No. ninito supplies the ordering and payment system. The restaurant prepares and fulfils your order and handles questions about its food and service.
Can ninito change or refund my order?
The restaurant decides on order changes and refunds. Contact it directly first. If you need help reaching it, send us the details and we can contact it on your behalf.
Can I write in my own language?
Yes. Use the language you feel most comfortable with and tell us what happened. Never send passwords or full card details.
