Every relevant order
Your suggestions do not depend on who is on shift or how busy the counter gets.
Tailored to your guests Engineered to sell more
AI and machine learning suggest relevant extras, upgrades and bundles for each guest, backed by expert menu engineering.
Your orderThe meal199 kr
Order totalTheir choice. Their meal.199kr
Preferred by the best restaurants
Your products Your rules
Choose the combinations, prices and times that make sense for your menu.
Know what gets added
Follow extras and average order values in the same live reports as the rest of your sales.
Better suggestions More complete orders
Make the next choice obvious
A side with a burger. A drink with lunch. Build relevant combinations from your own menu products, so guests can complete the meal without searching for the extras.
Explore backoffice01
The guest choosesA main meal
02
Your menu suggestsWhat goes with it
A side
A drink
A dessert
The right offer at the right time
Choose which product triggers a suggestion and when it appears. Set a lunch upgrade, an evening bundle or an offer for selected times, then let the rules handle it.
Explore marketing campaignsAvailable11.00–14.00
09.0015.0022.00
When they chooseA lunch dish
OfferAdd a drink
Easy to add Always their choice
Show the extra and the price together before payment. Guests can add what they want or keep their original order, with a clear total throughout.
Explore self-service kioskYour orderThe meal199 kr
Order totalTheir choice. Their meal.199kr
See what earns its place on the menu
Compare add-on sales, bundles and average order value by channel and period. Use what guests actually buy to decide which offers to keep, change or replace.
Explore reporting and analyticsOrder value270 kr
The meal199 kr
Side + drink71 kr
See the extras in every basketBy channel. By period.
KioskWebshopPOS
Personal service At quick-service speed
AI brings shared preferences, allergy notes and past orders together. Tailored suggestions from your menu, for each guest.
ninito AI
Shared by SamOnion allergy
AI suggests insteadMozzarella sticks
- active users across the ninito platform each month
- 1.5 million
- years of registered-user and loyalty history
- 8+
What could more sales mean for you?
On average, ninito’s self-service platforms generate 35% more upsell and cross-sell revenue than staff. Measured in ninito reports.
kr
Use the upselling and cross-selling revenue your staff generate today.
5%35% · Measured average
Potential additional sales per month
Projected monthly upsell and cross-sell revenue270 000 kr
Revenue potential based on your selected increase, before costs.
The default calculation is based on results from 100 active ninito restaurants that have used ninito for more than 12 months, excluding sales through Wolt, foodora and Uber Eats. These restaurants use 2–4 self-service kiosks and a webshop. Their menus are designed and optimized for performance by ninito’s menu engineering team, a service included in every plan at no extra cost.
Our upsell guarantee
With the recommended setup on ninito Pro or Enterprise, we guarantee that additional upsell sales cover your subscription cost several times over.
See the ninito guarantee
Bigger orders, at the guest’s pace
Shashlik reports an increase of approximately 38% in average order value after moving to ninito. Self-service and digital ordering give guests time to explore the menu, discover additional products and put together their meal, while Mahmoud and the team focus on preparation and hospitality.
Read the Shashlik storyYour questions, answered
What are smart upsells for restaurants?
Smart upsells suggest relevant extras, upgrades or meal combinations while a guest orders. A drink with lunch or a side with a burger helps the guest complete the meal and gives your restaurant an opportunity to increase the order value.
How does ninito use AI for recommendations and cross-selling?
ninito uses AI and machine learning to learn from ordering patterns and suggest relevant extras and complementary menu products before checkout. You choose the available products, prices and offers. The guest always chooses whether to add them.
Can suggestions reflect preferences and allergy notes?
Yes, using information shared by the guest and ingredient records maintained by the restaurant. If Sam has shared an onion allergy, onion rings are excluded from suggestions. Mozzarella sticks can be suggested instead when the restaurant ingredient records show no onion. A preference for extra cheese can prompt an extra-cheese suggestion. Allergy notes remain available for staff to confirm allergy details and preparation with the guest.
Which extras can we suggest?
Offer drinks, sides, toppings, desserts, meal upgrades and bundles using your own menu products. Set the price and the combinations that belong with each order.
Who controls the suggestions?
You choose the products, combinations, prices and timing rules. The offer follows the setup you define, so you can shape the experience around your restaurant.
Can an offer run only during lunch?
Set a time window and the products an offer applies to. A lunch upgrade can run during lunch, with a different offer later in the day.
Does the guest have to add an extra?
The guest stays in control. Extras have clear prices and can be added before payment, or the guest can continue with the meal they already chose.
How do we know which offers work?
Track sales of the suggested products, extras and bundles alongside average order value. Compare channels and periods in live reporting, and use the purchases to refine the next offer.
What results does ninito report for self-service upselling?
ninito reports an average of 35% more sales from upselling and cross-selling through self-service than through staff. The calculation is based on 100 active ninito restaurants that have used ninito for more than 12 months, excluding sales through Wolt, foodora and Uber Eats. These restaurants use 2–4 self-service kiosks and a webshop. Their menus are designed and optimized for performance by ninito’s menu engineering team, a service included in every plan at no extra cost. These sales are visible in ninito reports, where you can compare ordering channels and periods.
What experience is behind ninito?
The ninito platform has 1.5 million active users each month and more than eight years of registered-user and loyalty history. This experience with restaurant guests informs how we develop ordering and recommendations.
What does the upsell guarantee cover?
With the recommended setup on ninito Pro or Enterprise, we guarantee that additional upsell sales cover your subscription cost several times over. The guarantee concerns additional sales, while your subscription is billed as agreed.
