Time to choose
Let callers choose their meal and extras at their own pace, even when your team is in the middle of the rush
More phone orders
Fewer interruptions
Automate phone ordering with or without AI. Give callers time to choose their meal while your team serves guests, prepares food and keeps the restaurant moving
Preferred by the best restaurants
Introducing AI that speaks restaurant
Your menu. Your locations. A natural conversation, connected to your POS. Help guests find answers and place their next order, while your team keeps service moving.
Pippo PizzaHei, Pippo Pizza. Hva kan jeg hjelpe deg med?
GjestHei, jeg skulle gjerne bestilt en pizza.
Pippo PizzaJa, selvfølgelig. Hvilken avdeling tenkte du på?
GjestDet vet jeg ikke helt. Jeg bor på Ulven. Hvilken er nærmest?
Pippo PizzaDa sjekker jeg. Hva er adressen?
GjestSelma Ellefsens vei 10.
Pippo PizzaDa er Løkka nærmest. Jeg kan sende deg en lenke, så har du menyen og kan bestille der. Eller så setter jeg deg over til butikken, men det er litt ventetid akkurat nå.
GjestJa, send meg lenken du. Men leverer dere hit også?
Pippo PizzaJa, vi leverer til Ulven. Det ligger på rundt 45 minutter nå. Du får opp forventet leveringstid før du betaler.
GjestOk, det passer fint. Da bestiller jeg på nett.
Pippo PizzaDa kommer lenken på SMS nå. Er det noe mer du lurer på?
GjestNei, det var egentlig det. Takk for hjelpen.
Pippo PizzaBare hyggelig. Ha en fin kveld.
Intelligent phone ordering With or without AI
Automation is the starting point. AI is your choice. Build the caller experience around your menu, your guests and the way your restaurant works.
- Without AI
- With AI
Your restaurant comes first
We walk through the whole call with you before launch.
- Your menu
- The dishes, extras and choices your callers can order.
- Your callers
- What guests meet when they call, and how they complete an order.
- Your team
- How the order reaches the restaurant and fits into a busy service.
Less time on the phone More time for guests
A call does not have to pull someone away from the counter or the kitchen. Let phone customers order while your team keeps serving.
71%
order without speaking to staff
Source · ninito
A better shift starts with fewer interruptions
Focus on the guest
Finish the payment, answer the menu question and hand over the takeaway. Give the guest in front of you your full attention
Keep the kitchen moving
Fewer ordering calls mean fewer pauses in preparation. Give your team more time to cook, check and get the food out
A few things worth knowing
What is Phone Ordering AI from ninito?
It is an automated ordering service for restaurant callers, available with or without AI. Guests have a way to order while your staff continue serving, taking payments and preparing food. The setup follows your menu and the way your restaurant works
Do we have to use AI?
No. Phone ordering can be automated with or without AI. We walk through both options in a demo and help you choose the approach that suits your guests and daily service
How does it help during a busy shift?
Fewer ordering calls interrupt the team at the counter and in the kitchen. Callers can choose food and extras without feeling rushed, while staff finish payments, guest conversations and takeaway handovers
What will callers experience?
We show you the complete caller journey before launch, from the first call to the completed order. Your menu, existing phone arrangement and chosen AI or non-AI approach shape that experience
What do we agree before getting started?
We review the dishes and extras callers can choose, how they complete the order and how your team receives it. Bring examples from busy shifts so we can plan the setup around your restaurant
Can we try the experience in a demo?
Yes. Book a demo to see how the caller experience and restaurant handover fit together. ninito has refined phone ordering with restaurants and their guests for over five years
