Give your most loyal guests something to grow into. More generous rewards. Privileges with personality. A next level that makes their usual order feel like part of something bigger.
Build levels that sound and look like your restaurant, from the neighbourhood favourite to the inner circle.
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Give loyalty a sense of belonging. A guest sees more than points to collect. They see privileges to enjoy, a next level to reach and a restaurant that recognises the relationship.
A relationship worth keeping
A higher membership level can protect active points while the guest holds it. Give your regulars something meaningful to keep, alongside the rewards they already love to use.
Build belonging in your own appCreate a membership ladder with your own names, look and privileges. Let qualifying purchases move guests towards a better lunch price, a favourite extra or more points on the food they already love. Every level should feel worth reaching.
A guest should be able to enjoy their rewards. With ninito, spending loyalty points does not itself take away the qualifying progress already earned towards their tier. Today’s treat and tomorrow’s privileges can belong to the same relationship.
Lunch near work. Dinner near home. Qualifying purchases across participating locations can build the same membership. Make the relationship feel familiar wherever guests meet your brand, with selected privileges at the places and times you choose.
Your restaurant has its own character. Give guests reasons to return that feel like you.
A guest reaches Insider through qualifying purchases. At their next member lunch, the same favourite meal earns more points and comes with a selected member perk. The order is familiar. The welcome feels different.
Give selected tiers a member price on weekday afternoons. A quiet part of the day becomes a privilege they recognise, whether they stop by for coffee or pick up an early dinner.
A member spends points on a favourite reward. Their qualifying tier progress stays with them, so enjoying what they have earned does not itself push the next level further away.
Membership tiers recognise a guest’s relationship with your restaurant through levels with different privileges. With ninito, a programme can use qualifying spending or points to help guests progress towards member prices, selected treats and better points earning.
No. Ordinary points redemption does not itself remove the qualifying progress already earned towards a membership tier. The available points balance and tier progress serve different purposes. Status still follows the programme’s qualification and review terms.
Yes. Give levels their own names, artwork and selected privileges. These can include member prices, complimentary extras on qualifying orders, more generous points earning and protection for active points. You choose what makes each level worth reaching.
Yes. Qualifying purchases at participating locations within the same customer club can contribute to the guest’s status. You can recognise the relationship across your locations while choosing where particular benefits are available.
Yes. Eligible purchase history already recorded in ninito can count towards the programme. Established regulars can start with the recognition they have earned, rather than having to rebuild their relationship from their next visit.
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