Dinner is ready. Your birthday treat is waiting. Something new is cooking at your usual spot. Connect every message to something useful in your guest’s restaurant experience.
Login and order SMS are included with ninito. Keep guests informed without an extra charge for those messages.
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A notification is only the beginning. The useful part is what comes next. An order ready to collect, a birthday benefit to enjoy or a favourite restaurant with something new to try.
Keep guests informed from order to collection. Confirm the order, let them know when it is ready and send a pickup reminder when needed. Updates follow the order, making the next step easier for the guest and your team.
Deliver a birthday invitation, a scheduled gift card or a request to hear how the meal tasted. These messages belong to real moments in the relationship. Give guests something to enjoy, something to use or a simple way to be heard.
Invite a branch’s regulars to a new dish, welcome back guests you have not seen lately or give selected members the first invitation. Plan a campaign with your team at ninito and connect the message to the offer worth opening.
Your restaurant has its own character. Give guests reasons to return that feel like you.
A restaurant introduces a dish and prepares an invitation for its local guests. The message carries their name and a link towards the menu. A familiar place gets a fresh reason to visit.
The kitchen marks an order ready. The guest receives the update and knows it is time to collect. A useful message replaces the uncertainty of waiting and asking.
After the visit, a feedback invitation gives the guest a simple way to say how it went. Their experience has somewhere to go, and your team has a chance to listen.
ninito connects messages to orders, customer-club activity and planned campaigns. Examples include order-ready updates, pickup reminders, birthday invitations, gift cards and feedback requests. Marketing campaigns can invite selected groups to an offer, a new dish or another reason to return.
No. Service messages such as login and order updates are included with ninito. Planned marketing SMS campaigns have separate pricing, agreed before sending. Your team at ninito helps you choose the audience, message and channel for the campaign.
Yes. A campaign can send push to app users and use SMS when push is unavailable. The same invitation can reach guests both with and without your app. Available push experiences depend on the restaurant’s app.
Yes. Prepare a campaign for guests connected to a selected restaurant, a period of purchase activity or selected membership levels. The message can include personal details such as a first name and current points balance. Marketing is sent to guests with the relevant consent.
Yes. Plan a campaign ahead of a launch, a quiet day or a weekend offer. Available reporting shows sent messages, channel delivery and tracked link clicks. That helps the team understand how the invitation travelled and plan the next campaign.
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