Kronos connects customer behavior, purchase history and live sales to predict what guests want next and recognize the right moment to act.
Purchase historyProduct preferencesLive sales
KronosMarketing intelligence
Personalized
campaigns
Anticipate demand. Trigger campaigns automatically. Follow their impact in orders and revenue.
One campaign
Thousands of possibilities
Your restaurantAdjust
Guests you haven’t seen lately500 SMS recipients·20% off·12 hoursView SMSHide SMS
No order in the last 30 days
9.41
Your restaurant ›
Text Message · SMS Today 10.00
Hey Daniel!
It’s been a while. Enjoy 20% off your next order with BACK20. Just for you, for the next 12 hours. Order before 22.00 today.
To opt out, reply STOP
+Text Message
Your next 12 hours
Restaurant sales after discounts0 kr
Last month16,438.36 kr
0 orders todayUsually ≈75
Cumulative restaurant sales after discounts over twelve hours compared with the same twelve hours last month. Illustrative values, not a forecast.
Campaign dayLast month
Use left and right arrow keys to inspect hourly values. Home and End move to the first and last hours. Inspecting the chart does not pause the simulation.
Hourly cumulative sales after discounts, in kroner
Time
Campaign day
Last month
10.00
0 kr
0 kr
11.00
Not reached yet
657.53 kr
12.00
Not reached yet
1,643.83 kr
13.00
Not reached yet
3,287.67 kr
14.00
Not reached yet
5,095.89 kr
15.00
Not reached yet
6,082.19 kr
16.00
Not reached yet
6,739.72 kr
17.00
Not reached yet
7,561.64 kr
18.00
Not reached yet
8,876.71 kr
19.00
Not reached yet
11,342.46 kr
20.00
Not reached yet
13,643.83 kr
21.00
Not reached yet
15,287.67 kr
22.00
Not reached yet
16,438.36 kr
1
Messages delivered0 / 500
2
Orders with your code0
0% of messages sentBACK20
3
Sales from today’s offer0 kr
Latest ordersPaid after discount
No orders yet
12 hours, played in seconds
Your Tuesday sales are slowing down
Sales are 18% below your usual Tuesday. Kronos has identified 420 guests who haven’t ordered in 30 days.
18%below your usual Tuesday
Usual Tuesday
This Tuesday
Recommended action
20%off their next order
Send a personal invitation, valid for 12 hours.
Kronos Engage
A reason to return
Personalize offers with customer segments, order history and loyalty data. Welcome new guests, reward regulars and reconnect with those you haven’t seen in a while.
Bring inactive
guests back
Find previous regulars who have stopped ordering. Reach them with a relevant text message and an offer to return.
D
DanielPreviously a regular
Last order
2 months ago
20%
off their next order.
Promotion code
COMEBACK20
Valid for
Yours for the next 48 hours
9.41
Your restaurant ›
Text Message · SMS
Hey Daniel!
It has been a while, and we would love to see you again. Enjoy a little welcome-back treat with 20% off your next order. Use COMEBACK20 within the next 48 hours.
Hope to see you soon!
+Text Message
Reward guests
who order often
Use order frequency to recognise loyal customers and give them a reason to keep choosing you.
E
EmmaOne of your regulars
Last 6 months
More than 6 orders
30%
off their next order.
Promotion code
THANKYOU30
Applies to
On your next order
9.41
Your restaurant ›
Text Message · SMS
Hey Emma!
You’ve been one of our regulars, and that means a lot to us. Here’s 30% off your next order as a little thank-you. Use THANKYOU30 whenever you’re ready for something good.
Thank you for choosing us.
+Text Message
Follow up
the first order
Identify first-time customers who have not returned within your chosen period. Encourage their next order with a timely offer.
S
SarahA new guest
After the first visit
No second order yet
15%
off their next order.
Promotion code
WELCOME15
Valid for
Yours for the next 7 days
9.41
Your restaurant ›
Text Message · SMS
Hey Sarah!
Thank you for giving us a try! We’d love to have you back. Enjoy 15% off your next order with WELCOME15. It’s yours for the next 7 days.
See you next time.
+Text Message
Bring inactive
guests back
Find previous regulars who have stopped ordering. Reach them with a relevant text message and an offer to return.
D
DanielPreviously a regular
Last order
2 months ago
20%
off their next order.
Promotion code
COMEBACK20
Valid for
Yours for the next 48 hours
Reward guests
who order often
Use order frequency to recognise loyal customers and give them a reason to keep choosing you.
E
EmmaOne of your regulars
Last 6 months
More than 6 orders
30%
off their next order.
Promotion code
THANKYOU30
Applies to
On your next order
Follow up
the first order
Identify first-time customers who have not returned within your chosen period. Encourage their next order with a timely offer.
S
SarahA new guest
After the first visit
No second order yet
15%
off their next order.
Promotion code
WELCOME15
Valid for
Yours for the next 7 days
9.41
Your restaurant ›
Text Message · SMS
Hey Daniel!
It has been a while, and we would love to see you again. Enjoy a little welcome-back treat with 20% off your next order. Use COMEBACK20 within the next 48 hours.
Hope to see you soon!
Hey Emma!
You’ve been one of our regulars, and that means a lot to us. Here’s 30% off your next order as a little thank-you. Use THANKYOU30 whenever you’re ready for something good.
Thank you for choosing us.
Hey Sarah!
Thank you for giving us a try! We’d love to have you back. Enjoy 15% off your next order with WELCOME15. It’s yours for the next 7 days.
See you next time.
+Text Message
Kronos Automate
Right on time
Schedule one-off and recurring campaigns, or let Kronos trigger them when sales slow, guests stop returning or customers reach a milestone.
TuesdayOne time
Mon
Tue
Wed
Thu
Fri
Sat
Sun
This week
Next week
Week after
Send SMS13.00Offer active14.00–22.00
8h09.0023.00
15%off the entire menuTUESDAY15
Your restaurantText Message · SMS
Tuesday 13.00
Hey Daniel! Make your Tuesday better with 15% off anything on our menu with TUESDAY15. Order before 22.00 tonight.
Sent to previous guests of this restaurant.
A quiet Tuesday. One time. Send SMS 13.00. Offer active 14.00–22.00.
Kronos AI
Their next favourite
Predict each guest’s interest in specific products before they browse, then turn that insight into a relevant offer.
Burger order
Burger order
Burger order
Frequent
burger buyers
Double Smash Burger
20%off this product
Promotion code
SMASH20
Valid
This weekend
9.41
Your restaurant ›
Text Message · SMS
Hey Alex!
Meet our new Double Smash Burger. Try it with 20% off this weekend using SMASH20. We would love to hear what you think.
+Text Message
A local message
Across your locations
Reach the guests each location matters to. When plans change, or new doors open.
Oslo CityTemporarily closed
Nearest restaurantNext order here
Keep them close
Even when you close
Usual Oslo City guestsNearest alternative restaurant
15%off the next order thereOSLO15
Preview SMSClose preview
Your restaurantText Message · SMS
Hey Emma! Oslo City is getting a makeover. While we are closed, visit our nearest restaurant and enjoy 15% off your next order with OSLO15.
Nearby restaurantsPrevious customers
Your new restaurantFirst order here
New doors
Familiar faces
Previous customers of nearby locations
20%off their first order hereHELLO20
Preview SMSClose preview
Your restaurantText Message · SMS
Hey Daniel! We have opened a new restaurant nearby. Come say hello and enjoy 20% off your first order there with HELLO20.
Give them a reason
Then send the invitation
A campaign brings the right people and the right moment together. Your offer gives them something to look forward to. Your message gives them a way back.
A tempting meal catches their eye. An online order follows. Connect your advertising with completed purchases and use what you learn to shape the next campaign.
A meal worth noticing
An order worth knowing about
A clearer next move
See which campaigns lead to purchases, not just attention.
An illustrative journey. Insights depend on consent and the integrations you use.
More reasons to come back to Jafs
Across three Jafs restaurants, Marvin Michaelsen brings ordering, marketing and daily management together with ninito. Alongside kiosks and online takeaway, the team can run targeted campaigns and develop customer relationships without managing every part of the business in a separate system.
Kronos is ninito’s marketing intelligence system. Kronos AI predicts product interest, Engage personalizes offers, Automate triggers campaigns at the right moment, and Live follows orders, campaign revenue and sales performance.
Can I combine several audience conditions?
Yes. Combine purchase history, products, locations, order frequency and time since the last purchase. For example, reach guests who ordered burgers at least 3 times in 90 days, usually visit Oslo City and have not returned in 30 days. Available rules depend on your ninito products.
Which orders contribute to a customer’s history?
Orders associated with an identified customer can contribute to that customer’s purchase history. The connected ninito ecosystem includes point of sale, kiosks, restaurant apps, online ordering, loyalty programmes and customer profiles. An anonymous purchase is not automatically a known customer.
Can a campaign focus on one restaurant?
Yes. Use customers’ restaurant preferences and purchase history to make a campaign relevant to a location. That could be a quiet-day offer, a temporary closure notice or an invitation to a new restaurant nearby.
Can I connect a promotional code to the campaign?
Yes. Create codes in ninito and connect them to the relevant promotion. Campaigns can use percentage discounts, coupons, vouchers and time-limited offers. Choose the offer and terms that suit your audience and occasion.
Can I send marketing to every customer in a segment?
Messages are sent to customers with the required marketing permissions. Matching an audience condition does not, by itself, give permission to contact someone. The campaign needs both a relevant audience and the permissions required for its delivery channel.
When can Kronos trigger a campaign?
Kronos Automate can trigger campaigns when sales slow down, customers become inactive or customer milestones are reached. You can also schedule one-off or recurring campaigns. Choose the audience, offer and timing, with messages sent through your connected channels to guests with the required permissions.
