ninito vs Munu

ninito connects 8 years of kiosk expertise, more than 100 physical kitchen stations, direct Wolt, foodora and Uber Eats integrations, and a flexible loyalty programme. Guest SMS, accounting connections and our own support team in Norway come without separate ninito fees. Compare the individual capabilities and service scope below.

Applies to ninito Pro and Enterprise. If ninito does not create enough value to cover what you pay for the system, you do not pay for it. Munu’s 99.8% uptime commitment applies to Cloud Portal, excludes POS and provides service credits only where separately agreed. That is an availability commitment, rather than a guarantee that the restaurant system pays for itself.

Munu’s SLA separates ordinary support from 08.00 to 17.00 CET and critical incidents handled by phone 24/7. Ask which menu changes, training and ongoing operational tasks your package includes. With ninito, restaurant-experienced menu engineers build and optimise your setup. Migration, setup and training cost 0 kr. Our own Norwegian and English-speaking support team is included 24/7, without evening, night or weekend surcharges.

BankAxept is 0.161%, with 0% commission to ninito and no fixed fee per BankAxept transaction. The rate applies to BankAxept in Norway. Other card types and payment methods have their own processing rates.

Accounting integrations, guest SMS, Wolt Drive and Uber Direct connections, and 24/7 support come without separate ninito fees. The loyalty programme is included without an extra add-on or fee. Payment processing and courier delivery are charged separately.

SMS for your enabled order, loyalty and feedback features costs 0 kr per message from ninito. We have included SMS at no extra charge for more than seven years. Guest messages include loyalty registration and login, food-ready messages, pickup reminders, feedback invitations and birthday gifts. Available messages depend on your enabled features and the guest’s permissions. Current SMS terms apply.

No. ninito’s own support team is available 24/7 in Norwegian and English. Support is included at no extra charge after 17.00, at night and on weekends.

Yes. Loyalty is included in ninito without an extra add-on or fee. Choose points earning, points prices, loyalty levels, rewards, member prices and campaign multipliers. Control product, location, time and usage rules across app, webshop, kiosk and supported POS flows. The Enterprise app adds its own rewards marketplace, games and tailored experiences.

Start with your actual sales and order count, not just the monthly subscription. Compare in-store and online payment rates, percentage commissions, fixed per-order charges, hardware, integrations, SMS and support. ninito negotiates payment terms using our customers’ combined volume, adds 0% commission and supplies hardware at purchase cost with 0% markup. Guest SMS is included for your enabled features. Ask us to put your whole setup and payment mix in one written proposal.

Our menu engineers bring years of restaurant experience. Send us your menu in any format, digital or printed. We build and optimise its categories, choices and extras, handle data migration and connections, then test ordering, payments and kitchen workflows. Migration, setup and training cost 0 kr.

ninito KDS can be configured for more than 100 physical kitchen stations. Set up sections, floors and production lines, route each product to the team preparing it and choose what each station sees. Coordinate courses, preparation, live changes and handoff in the same system.

ninito automatically books couriers for orders through your own webshop. AI compares available delivery options by price, pickup time or your preferred provider. Automatic fallback, live tracking and a combination with your own drivers are supported. Courier availability and delivery charges depend on the provider and location.