Kiosks refined over 8 years. A kitchen connected to every ordering channel. Loyalty that brings guests back. Discover the restaurant platform and the Norwegian team behind ninito.
Thousands of kiosks across Norway, Sweden and Denmark
Optimised over 8 years for fast, intuitive ordering
35% more upsell and cross-sell revenue on average than staffed ordering, reported by ninito
Intelligent upselling and built-in loyalty
Every order connected directly to the kitchen
Shopbox
Self-service ordering
Orders and payments on large screens or iPads.
Kitchen technology
ninito
World-class kitchen technology
AI and machine learning built into the kitchen workflow
Set up more than 100 physical kitchen stations
Connected ordering channels in one production flow
Coordinate courses, preparation and handover
Shopbox
Kitchen printer routing
Printer groups direct products to kitchen printers.
Restaurant POS
ninito
Built for your way of serving
Dedicated Full Service and Quick Service experiences
Table maps, courses and split bills
Fast counter ordering for busy service
Connected to ordering, loyalty and the kitchen
Shopbox
Shopbox POS
POS with payments, sales reporting and stock management.
AI upselling
ninito
Make every order work harder
AI recommends relevant extras while guests order
Your own meal deals, bundles and product rules
Offers timed for the ordering moment
Advanced time-based menus across platforms or specific to each platform
Shopbox
Configured product options
Set extras and ingredient choices in POS and Weorder.
Hardware freedom
ninito
Your platform, on the hardware you choose
Browser-based on compatible iOS, Android, Windows, ChromeOS and Tesla infotainment systems
Keep the equipment that works for your restaurant
Buy through ninito at purchase cost, with 0% markup
Shopbox
iPad and compatible equipment
Compatible printers and payment terminals can be reused.
Customer display
ninito
Guests and couriers know when it is ready
Live received, preparing and ready order status
Customer loyalty level and status shown on the display
Clear pickup information, your branding and separate views for guests and couriers
Native Apple A19-powered animations and smooth live views
Engineered and built in Oslo for Apple products
Shopbox
No pickup display documented
More ways to order, one connected operation
ninito vs Shopbox · More ways to order, one connected operation
Capability
Wolt, foodora and Uber Eats
ninito
Fully integrated, directly with ninito
Direct integration with all 3 marketplaces
Orders straight into ninito POS and KDS
Connected menus, platform prices and availability
No ninito integration fee or fee per order
Shopbox
Wolt integration
Wolt orders go to POS. The integration directory still marks foodora as coming soon.
Wolt Drive and Uber Direct
ninito
Delivery that organises itself
Automatic courier booking for your own orders
Compare price and pickup time, with automatic fallback
Live delivery tracking for your guests
0 kr ninito connection or usage fee. Courier delivery is charged separately.
Shopbox
Wolt Drive through Weorder
Delivery requests and tracking, charged per delivery.
Your own delivery team
ninito
Your drivers, your delivery rules
Dispatch orders to your own drivers
Manage delivery areas and live tracking
AI and machine learning help optimise routes for your drivers
Hand orders to Wolt Drive or Uber Direct when your drivers are fully booked
Set rules for distance, time and order value
Shopbox
Using your own drivers is not documented
Online and QR ordering
ninito
Your menu, built to turn cravings into orders
Your brand, your menu and your product choices
Table ordering, pickup and delivery
Loyalty and relevant extras in the ordering flow
Orders connected directly to the kitchen
Shopbox
Weorder ordering
Online orders, pickup, delivery and QR table orders.
AI phone ordering
ninito
Take the order, without interrupting service
AI answers questions about your menu
Helps callers place orders while your team serves guests
Developed with restaurants over more than 5 years
Shopbox
No AI or automated phone ordering documented
Catering
ninito
Win the bigger orders, plan them properly
Accept orders up to 200 days ahead
Quantity choices, pickup and delivery
Large orders built into the kitchen production plan
Shopbox
Weorder catering
Catering orders are supported in Weorder.
Give guests a reason to choose you again
ninito vs Shopbox · Give guests a reason to choose you again
Capability
Loyalty programme
ninito
Powerful loyalty, included
Points, levels, member prices and birthday rewards
Your rules for earning, spending and campaign multipliers
Connected across app, kiosk, webshop and POS
Included in ninito, with no extra add-on or fee
Shopbox
Loyalty depends on the plan
Plus has customer discounts. Advanced adds stamps, bonus cards and online points.
Guest insights
ninito
Understand the guests behind the sales
AI, machine learning and fingerprinting technology
Repeat visits, preferences and time between visits
Connect purchases, staff and service speed to returning guests
Individual guest history with consent
Shopbox
Guest history
Guest preferences, visits and spending.
Kronos AI and campaigns
ninito
From guest insight to the next order
Predict which products guests are likely to choose
Build customer segments from purchase behaviour
Automate invitations when sales slow or guests stop returning
Trigger campaigns around customer milestones
Shopbox
Weorder campaigns
Order-based customer groups for SMS and email campaigns.
Your own customer app
ninito
A direct relationship on their home screen
Your restaurant’s own app, built and maintained by ninito
Ordering and order history under your brand
Loyalty points and rewards, always close at hand
Shopbox
Weorder ordering app
Ordering apps use the restaurant’s colours and design.
Enterprise app
ninito
A brand experience worth coming back to
A tailored app built around your chain and brand
Your own rewards marketplace, games and referrals
Push notifications and tailored guest experiences
Personal video gift cards and scheduled delivery
Shopbox
No equivalent Enterprise app documented
Personal gift cards
ninito
More than a balance, a gift to remember
Guests design their own gift card in the Enterprise app
Personal video messages and written greetings
Send now or schedule up to 1 year ahead
Branded company gifts with bulk sending
Shopbox
Gift cards depend on the plan
Plus has gift cards. Online gift-card creation requires Advanced.
Feedback and reviews
ninito
Let every visit teach you something
AI chooses when to invite feedback by SMS
Every reply connected to the guest’s order
Follow up personally and resolve issues
Invite guests to share honest Google reviews
Shopbox
No guest-feedback system documented
Influencer marketing
ninito
See who brings paying guests
A personal code for each influencer
Track the purchases and revenue each partnership generates
Choose your next partnership based on actual results
Shopbox
No influencer sales tracking documented
Restaurant website
ninito
Designed for your restaurant, managed for you
A complete website designed for your restaurant
Hosting and ongoing website work handled by ninito
Menus, photos and content kept up to date
Connected ordering, ready for your guests
Shopbox
Weorder restaurant website
Menus, contact details and website updates.
Run the whole restaurant with confidence
ninito vs Shopbox · Run the whole restaurant with confidence
Capability
Accounting integration
ninito
Your accounting connected, for 0 kr
99% of accounting systems used in Norway’s restaurant industry
PowerOffice, Tripletex, Fiken, Visma and more
No ninito integration fee
Shopbox
Accounting from Plus
Fiken, Tripletex and PowerOffice are included from Plus and cost extra on Basic.
Live reporting
ninito
From the whole chain to a single order
Live revenue, order counts and average basket
Compare restaurants, products, channels and staff sales
Follow preparation times and guest return patterns
Explore the individual orders behind every total
Shopbox
myShopbox reports
Live sales, stock and staff reports.
Backoffice and multi-location control
ninito
One change, every restaurant in step
Update menus, prices and photos across selected restaurants and channels
Build modifiers, extras, meal deals and bundles
Keep local menus, prices, hours and availability
Manage loyalty, campaigns, gift cards and company accounts
Control access by role, restaurant and region
Shopbox
Multi-location tools from Plus
Plus manages locations. Enterprise adds chain tools and full API access.
Manager app
ninito
Your restaurant, wherever you are
Live turnover, orders, basket size and tips
Compare restaurants, periods, products and staff sales
Track preparation times and guest feedback
iPhone widgets and Apple Watch, without opening a report
From one restaurant to the whole group, with role-based access
Shopbox
No dedicated manager app documented
Inventory and food costs
ninito
Know what every dish leaves behind
Recipes, ingredient costs and sales connected
Stock counts, waste and purchasing insight
Compare expected and actual usage
Available through the inventory add-on
Shopbox
Third-party inventory through Stockifi
Stockifi supplies food cost, margin and waste tracking.
ChatGPT and Claude
ninito
Ask, understand, prepare the next move
Connect your AI to restaurant data through MCP
Explore data, build reports and prepare changes
Currently in testing with selected ninito customers
Shopbox
No ChatGPT or Claude MCP connection documented
A team behind you, from day one
ninito vs Shopbox · A team behind you, from day one
Capability
SMS
ninito
SMS included, 0 kr extra
Loyalty registration
Loyalty login
Messages when the food is ready
Pickup reminders
Feedback invitations after the visit
Birthday gifts and rewards
Included at no extra charge for over 7 years
Shopbox
Weorder SMS campaigns
SMS marketing to customer groups.
Support
ninito
24/7, 365 days, no extra charge
Our own team in Norway
Help in Norwegian and English, 24/7, 365 days
No surcharge after 17.00, in the evening, at night or at weekends
Shopbox
Weekday support and emergency line
Weekdays 09.00 to 16.00, with emergency support 24/7 for critical issues.
Migration and setup
ninito
Ready before you go live, for 0 kr
Menu engineers with years of restaurant experience
Any menu, digital or printed, built and optimised for ordering
Our own team handles data migration, setup and integrations
Ordering, payments and kitchen flows tested before launch
Migration, setup, team training and launch planning for 0 kr
Shopbox
Quickorder migration
Quickorder data and menus are transferred, with setup guides.
Sources and scope of the comparison
Provider product sources are linked alongside each capability. The comparison covers the stated capabilities, markets and editions, not a complete feature inventory or a price quote. ninito service scope and current SMS terms are available in pricing and your proposal.
ninito gives restaurants a stronger voice. We bring our customers’ payment volume together to negotiate better terms, supply hardware at our purchase cost and include guest SMS without a separate message bill.
A low monthly price is only part of the bill. Percentage fees grow with sales. Fixed transaction fees add up with every order. Compare payments in store and online, hardware and SMS alongside the subscription.
Compare BankAxept, card and Vipps rates for the way your guests pay
Keep more of your growth with 0% commission to ninito
AI and machine learning connect Wolt Drive and Uber Direct to your kitchen. ninito compares pickup times, delivery prices and your preferences, then books the courier. If capacity changes, another available provider takes over.
From loyalty login to a birthday gift. Let guests know their food is ready, remind them to collect it and ask how it tasted. Keep the conversation going, without an extra SMS bill.
SMS included at no extra charge for more than seven years
Your restaurantSMS 1 of 5
Now
Loyalty login
Your one-time code. Welcome back to your loyalty programme.
842 516
Now
Your food is ready
Order 42 is ready. See you at the pickup counter.
Now
Pickup reminder
Your order is waiting at the pickup counter. Enjoy it while it’s warm.
Now
How was your meal?
Thanks for visiting. How was your meal? Share your feedback with us.
Now
A birthday gift for you
Happy birthday! A little something from us is waiting in your loyalty programme.
Your birthday reward
Other providersExample SMS cost
0.57 kr
1 SMS
ninitoEvery message included
0 kr
1 SMS
Example prices with other providers are 1 kr for feedback and 0.57 kr for each other SMS. Prices vary by provider.With ninito, every SMS is included. 0 kr extra.
A powerful loyalty programme
Included with ninito
A remarkably flexible loyalty programme, built around your restaurant. Your points, your levels, your rewards and your rules. Included in ninito with no extra add-on or fee.
Set points earning, points prices and campaign multipliers
Create loyalty levels, exclusive rewards and member prices
Control birthdays, product rules, timing and usage limits
Loyalty in DIGG’s Enterprise app, built by ninito for Enterprise customers
An entire team
Already included
Bring in a team that knows restaurant service. Our experienced menu engineers and technical specialists build, optimise and test your setup before your first service with ninito.
Migration, setup and training for 0 kr
Your menu, expertly built
Digital or printed, we build your menu and optimise categories, choices and extras for easy ordering.
We prepare everything
Our engineers move your data and connect ordering, accounting and the kitchen.
Start with us beside you
We test the setup, train your team and plan your launch around service.
Your team in Norway
Here for you 24/7
A question before opening. A busy Friday night. Our own team in Norway helps you keep service moving, with no separate support bill.
100% value guarantee. Applies to ninito Pro and Enterprise. If ninito does not create enough value to cover what you pay for the system, you do not pay for it.
Why choose ninito as an alternative to Shopbox POS?
ninito connects your restaurant POS to kiosks refined over 8 years, direct Wolt, foodora and Uber Eats integrations, and AI-powered courier selection with Wolt Drive and Uber Direct. Loyalty, guest SMS and accounting connections come without separate ninito fees. Our engineers prepare the move and our own team provides support 24/7.
What does ninito’s 100% value guarantee mean for my restaurant?
Applies to ninito Pro and Enterprise. If ninito does not create enough value to cover what you pay for the system, you do not pay for it.
What should I compare about the team and support behind Shopbox?
Shopbox distinguishes ordinary support from its out-of-hours service for critical incidents. Ask what help with menu changes, training and daily operations is included, and whether you need a higher package for a dedicated contact. With ninito, restaurant-experienced menu engineers build and optimise your setup. Migration, setup and training cost 0 kr. Our own Norwegian and English-speaking support team is included 24/7, without evening, night or weekend surcharges.
What is ninito’s BankAxept rate in Norway?
BankAxept is 0.161%, with 0% commission to ninito and no fixed fee per BankAxept transaction. The rate applies to BankAxept in Norway. Other card types and payment methods have their own processing rates.
Which services are included without separate ninito fees?
Accounting integrations, guest SMS, Wolt Drive and Uber Direct connections, and 24/7 support come without separate ninito fees. The loyalty programme is included without an extra add-on or fee. Payment processing and courier delivery are charged separately.
Does ninito charge per SMS?
SMS for your enabled order, loyalty and feedback features costs 0 kr per message from ninito. We have included SMS at no extra charge for more than seven years. Guest messages include loyalty registration and login, food-ready messages, pickup reminders, feedback invitations and birthday gifts. Available messages depend on your enabled features and the guest’s permissions. Current SMS terms apply.
Does support cost extra after 17.00?
No. ninito’s own support team is available 24/7 in Norwegian and English. Support is included at no extra charge after 17.00, at night and on weekends.
Can we shape the loyalty programme around our restaurant?
Yes. Loyalty is included in ninito without an extra add-on or fee. Choose points earning, points prices, loyalty levels, rewards, member prices and campaign multipliers. Control product, location, time and usage rules across app, webshop, kiosk and supported POS flows. The Enterprise app adds its own rewards marketplace, games and tailored experiences.
How do I compare the real cost of a restaurant POS?
Start with your actual sales and order count, not just the monthly subscription. Compare in-store and online payment rates, percentage commissions, fixed per-order charges, hardware, integrations, SMS and support. ninito negotiates payment terms using our customers’ combined volume, adds 0% commission and supplies hardware at purchase cost with 0% markup. Guest SMS is included for your enabled features. Ask us to put your whole setup and payment mix in one written proposal.
Who handles the migration?
Our menu engineers bring years of restaurant experience. Send us your menu in any format, digital or printed. We build and optimise its categories, choices and extras, handle data migration and connections, then test ordering, payments and kitchen workflows. Migration, setup and training cost 0 kr.
Does Shopbox offer loyalty?
Plus includes customer discounts and gift cards. Advanced adds stamps, bonus cards, online points and online gift-card creation.
Does Shopbox connect to Wolt Drive?
Weorder connects to Wolt Drive for delivery requests and tracking, charged per delivery. Uber Direct and automatic courier switching are not documented.
