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ninito vs Done Pay

Your restaurant deserves more
Discover ninito

Bring your restaurant together with ninito. Your POS, kiosks, kitchen, delivery platforms and loyalty work together, with your own team helping you get started.

BankAxept in Norway
0.161%
Commission to ninito
0%
Compare the systems

Preferred by the best restaurants

Reitan ConvenienceSmoothieXchangeLos TacosHouse of BurgerFergekaiaMother IndiaiSushiEl CaminoNice To Meet URadissonSmash by Ghost TownBest WesternDoug’s HamburgerDigg PizzaThon HotelsCactusNawabsLa NetaJønkPizzeria CampinoBurgerheimNumero Uno PizzaYXBalkan Pizza og Kebab HouseNord OsloKongsbergCreamyAidenTandoori Palace7-ElevenGyros HouseFunky

Done Pay brings together Plorea, Amendo and SMS Scandinavia. Aorder is covered here as its connected ordering service.

Built for the busiest service

ninito vs Done Pay · Built for the busiest service
CapabilityninitoDone Pay
Self-service kiosk
8 years of kiosk expertise
  • Thousands of kiosks across Norway, Sweden and Denmark
  • Optimised over 8 years for fast, intuitive ordering
  • 35% more upsell and cross-sell revenue on average than staffed ordering, reported by ninito
  • Intelligent upselling and built-in loyalty
  • Every order connected directly to the kitchen
Self-service kiosk

Orders and payments connect to kitchen screens.

Kitchen technology
World-class kitchen technology
  • AI and machine learning built into the kitchen workflow
  • Set up more than 100 physical kitchen stations
  • Connected ordering channels in one production flow
  • Coordinate courses, preparation and handover
Kitchen order routing

Routes courses and order notes to kitchen stations.

Restaurant POS
Built for your way of serving
  • Dedicated Full Service and Quick Service experiences
  • Table maps, courses and split bills
  • Fast counter ordering for busy service
  • Connected to ordering, loyalty and the kitchen
Done Pay POS

Restaurant POS with table maps and split bills.

AI upselling
Make every order work harder
  • AI recommends relevant extras while guests order
  • Your own meal deals, bundles and product rules
  • Offers timed for the ordering moment
  • Advanced time-based menus across platforms or specific to each platform
Aorder product extras

Additional products can be offered during online ordering.

Hardware freedom
Your platform, on the hardware you choose
  • Browser-based on compatible iOS, Android, Windows, ChromeOS and Tesla infotainment systems
  • Keep the equipment that works for your restaurant
  • Buy through ninito at purchase cost, with 0% markup
Fixed and mobile POS

Terminal, phone and tablet setups are offered.

Customer display
Guests and couriers know when it is ready
  • Live received, preparing and ready order status
  • Customer loyalty level and status shown on the display
  • Clear pickup information, your branding and separate views for guests and couriers
  • Native Apple A19-powered animations and smooth live views
  • Engineered and built in Oslo for Apple products
Order display in Aorder PRO

The order-status screen requires the higher-priced PRO package.

More ways to order, one connected operation

ninito vs Done Pay · More ways to order, one connected operation
CapabilityninitoDone Pay
Wolt, foodora and Uber Eats
Fully integrated, directly with ninito
  • Direct integration with all 3 marketplaces
  • Orders straight into ninito POS and KDS
  • Connected menus, platform prices and availability
  • No ninito integration fee or fee per order
All 3 direct integrations not documented
Wolt Drive and Uber Direct
Delivery that organises itself
  • Automatic courier booking for your own orders
  • Compare price and pickup time, with automatic fallback
  • Live delivery tracking for your guests
  • 0 kr ninito connection or usage fee. Courier delivery is charged separately.
Automatic courier selection not documented
Your own delivery team
Your drivers, your delivery rules
  • Dispatch orders to your own drivers
  • Manage delivery areas and live tracking
  • AI and machine learning help optimise routes for your drivers
  • Hand orders to Wolt Drive or Uber Direct when your drivers are fully booked
  • Set rules for distance, time and order value
Using your own drivers is not documented
Online and QR ordering
Your menu, built to turn cravings into orders
  • Your brand, your menu and your product choices
  • Table ordering, pickup and delivery
  • Loyalty and relevant extras in the ordering flow
  • Orders connected directly to the kitchen
Aorder ordering

Online and QR orders connect to the POS.

AI phone ordering
Take the order, without interrupting service
  • AI answers questions about your menu
  • Helps callers place orders while your team serves guests
  • Developed with restaurants over more than 5 years
AI phone ordering not documented
Catering
Win the bigger orders, plan them properly
  • Accept orders up to 200 days ahead
  • Quantity choices, pickup and delivery
  • Large orders built into the kitchen production plan
Catering workflow not documented

Give guests a reason to choose you again

ninito vs Done Pay · Give guests a reason to choose you again
CapabilityninitoDone Pay
Loyalty programme
Powerful loyalty, included
  • Points, levels, member prices and birthday rewards
  • Your rules for earning, spending and campaign multipliers
  • Connected across app, kiosk, webshop and POS
  • Included in ninito, with no extra add-on or fee
Separate add-onLoyalty charged by active member

Points and gift cards, with charges based on active members.

Guest insights
Understand the guests behind the sales
  • AI, machine learning and fingerprinting technology
  • Repeat visits, preferences and time between visits
  • Connect purchases, staff and service speed to returning guests
  • Individual guest history with consent
Customer profiles

Profiles hold purchase history and preferences.

Kronos AI and campaigns
From guest insight to the next order
  • Predict which products guests are likely to choose
  • Build customer segments from purchase behaviour
  • Automate invitations when sales slow or guests stop returning
  • Trigger campaigns around customer milestones
Campaign administration

Campaigns are managed in the backoffice.

Your own customer app
A direct relationship on their home screen
  • Your restaurant’s own app, built and maintained by ninito
  • Ordering and order history under your brand
  • Loyalty points and rewards, always close at hand
Customer app in Aorder PRO

A branded iOS and Android app requires the higher-priced PRO package.

Enterprise app
A brand experience worth coming back to
  • A tailored app built around your chain and brand
  • Your own rewards marketplace, games and referrals
  • Push notifications and tailored guest experiences
  • Personal video gift cards and scheduled delivery
No equivalent Enterprise app documented
Personal gift cards
More than a balance, a gift to remember
  • Guests design their own gift card in the Enterprise app
  • Personal video messages and written greetings
  • Send now or schedule up to 1 year ahead
  • Branded company gifts with bulk sending
Gift cards

Gift cards connect across sales channels.

Feedback and reviews
Let every visit teach you something
  • AI chooses when to invite feedback by SMS
  • Every reply connected to the guest’s order
  • Follow up personally and resolve issues
  • Invite guests to share honest Google reviews
Native guest feedback not documented
Influencer marketing
See who brings paying guests
  • A personal code for each influencer
  • Track the purchases and revenue each partnership generates
  • Choose your next partnership based on actual results
Influencer sales tracking not documented
Restaurant website
Designed for your restaurant, managed for you
  • A complete website designed for your restaurant
  • Hosting and ongoing website work handled by ninito
  • Menus, photos and content kept up to date
  • Connected ordering, ready for your guests
Full website service not documented

Run the whole restaurant with confidence

ninito vs Done Pay · Run the whole restaurant with confidence
CapabilityninitoDone Pay
Accounting integration
Your accounting connected, for 0 kr
  • 99% of accounting systems used in Norway’s restaurant industry
  • PowerOffice, Tripletex, Fiken, Visma and more
  • No ninito integration fee
Accounting integrations

Connections include Tripletex, PowerOffice, Fiken and Visma.

Live reporting
From the whole chain to a single order
  • Live revenue, order counts and average basket
  • Compare restaurants, products, channels and staff sales
  • Follow preparation times and guest return patterns
  • Explore the individual orders behind every total
Sales reports

Reports cover POS and online sales.

Backoffice and multi-location control
One change, every restaurant in step
  • Update menus, prices and photos across selected restaurants and channels
  • Build modifiers, extras, meal deals and bundles
  • Keep local menus, prices, hours and availability
  • Manage loyalty, campaigns, gift cards and company accounts
  • Control access by role, restaurant and region
Browser backoffice

Reports, staff and campaigns are managed online.

Manager app
Your restaurant, wherever you are
  • Live turnover, orders, basket size and tips
  • Compare restaurants, periods, products and staff sales
  • Track preparation times and guest feedback
  • iPhone widgets and Apple Watch, without opening a report
  • From one restaurant to the whole group, with role-based access
Dedicated manager app not documented
Inventory and food costs
Know what every dish leaves behind
  • Recipes, ingredient costs and sales connected
  • Stock counts, waste and purchasing insight
  • Compare expected and actual usage
  • Available through the inventory add-on
Stock sync and third-party tools

POS and webshop stock sync, with Stockifi, Rackbeat and Vinify integrations.

ChatGPT and Claude
Ask, understand, prepare the next move
  • Connect your AI to restaurant data through MCP
  • Explore data, build reports and prepare changes
  • Currently in testing with selected ninito customers
ChatGPT and Claude MCP not documented

A team behind you, from day one

ninito vs Done Pay · A team behind you, from day one
CapabilityninitoDone Pay
SMS
SMS included, 0 kr extra
  • Loyalty registration
  • Loyalty login
  • Messages when the food is ready
  • Pickup reminders
  • Feedback invitations after the visit
  • Birthday gifts and rewards
  • Included at no extra charge for over 7 years
SMS terms not documented
Support
24/7, 365 days, no extra charge
  • Our own team in Norway
  • Help in Norwegian and English, 24/7, 365 days
  • No surcharge after 17.00, in the evening, at night or at weekends
Done Pay support

Contact the support team for assistance.

Migration and setup
Ready before you go live, for 0 kr
  • Menu engineers with years of restaurant experience
  • Any menu, digital or printed, built and optimised for ordering
  • Our own team handles data migration, setup and integrations
  • Ordering, payments and kitchen flows tested before launch
  • Migration, setup, team training and launch planning for 0 kr
Aorder setup

Standard includes training and product creation or import.

Sources and scope of the comparison

Provider product sources are linked alongside each capability. The comparison covers the stated capabilities, markets and editions, not a complete feature inventory or a price quote. ninito service scope and current SMS terms are available in pricing and your proposal.

Product sources checked 29 October 2026.

Service and guarantee sources

Keep more of Every sale

ninito gives restaurants a stronger voice. We bring our customers’ payment volume together to negotiate better terms, supply hardware at our purchase cost and include guest SMS without a separate message bill.

A low monthly price is only part of the bill. Percentage fees grow with sales. Fixed transaction fees add up with every order. Compare payments in store and online, hardware and SMS alongside the subscription.

  • Compare BankAxept, card and Vipps rates for the way your guests pay
  • Keep more of your growth with 0% commission to ninito
  • Buy hardware at our purchase cost, with 0% markup
Explore payment terms and pricing

Delivery on autopilot Powered by ninito AI

AI and machine learning connect Wolt Drive and Uber Direct to your kitchen. ninito compares pickup times, delivery prices and your preferences, then books the courier. If capacity changes, another available provider takes over.

Explore delivery with ninito

Included with ninito

Everyday essentials, already part of your restaurant system.

  • Accounting integration

    0 kr
    TripletexPowerOffice Go
    Fiken

    Connect sales and settlements to supported accounting systems.

  • Guest SMS

    0 kr

    Order updates, loyalty login, birthday messages and guest feedback.

  • Wolt Drive and Uber Direct

    0 kr
    Wolt DriveUber Direct

    No ninito connection fee or fee per delivery.

  • 24/7 support

    0 kr

    Our team, 365 days a year. No extra charge after 17.00, at night or on weekends.

Five useful messages Every SMS included

From loyalty login to a birthday gift. Let guests know their food is ready, remind them to collect it and ask how it tasted. Keep the conversation going, without an extra SMS bill.

SMS included at no extra charge for more than seven years

Your restaurantSMS 1 of 5
Now

Loyalty login

Your one-time code. Welcome back to your loyalty programme.

842 516
Other providersExample SMS cost

0.57 kr

1 SMS
ninitoEvery message included

0 kr

1 SMS

Example prices with other providers are 1 kr for feedback and 0.57 kr for each other SMS. Prices vary by provider.With ninito, every SMS is included. 0 kr extra.

A powerful loyalty programme Included with ninito

A remarkably flexible loyalty programme, built around your restaurant. Your points, your levels, your rewards and your rules. Included in ninito with no extra add-on or fee.

  • Set points earning, points prices and campaign multipliers
  • Create loyalty levels, exclusive rewards and member prices
  • Control birthdays, product rules, timing and usage limits
  • Connect your app, webshop, kiosk and locations
Explore loyalty with ninito
DIGG’s Enterprise app with loyalty levels, points and rewards, built by ninito
Loyalty in DIGG’s Enterprise app, built by ninito for Enterprise customers

An entire team Already included

Bring in a team that knows restaurant service. Our experienced menu engineers and technical specialists build, optimise and test your setup before your first service with ninito.

Migration, setup and training for 0 kr
  1. Your menu, expertly built

    Digital or printed, we build your menu and optimise categories, choices and extras for easy ordering.

  2. We prepare everything

    Our engineers move your data and connect ordering, accounting and the kitchen.

  3. Start with us beside you

    We test the setup, train your team and plan your launch around service.

The support conversation demonstrated on this website

Your team in Norway Here for you 24/7

A question before opening. A busy Friday night. Our own team in Norway helps you keep service moving, with no separate support bill.

  • Norwegian and English, 365 days a year
  • No surcharge after 17.00, at night or at weekends
  • Support included, with no extra fee
Contact our support team

Your system should pay for itself We guarantee it

100% value guarantee. Applies to ninito Pro and Enterprise. If ninito does not create enough value to cover what you pay for the system, you do not pay for it.

See ninito pricing

Your questions about switching

Is Done Pay the same company as Plorea?

Plorea’s website identifies the product as Done Pay. Done Pay says it brings together Plorea, Amendo and SMS Scandinavia. Legacy Aorder ordering pages may still appear under their original addresses.

What does ninito’s 100% value guarantee mean for my restaurant?

Applies to ninito Pro and Enterprise. If ninito does not create enough value to cover what you pay for the system, you do not pay for it.

What should I compare about the team and support behind Done Pay?

Done Pay offers different payment and POS packages. Compare processing fees alongside the subscription, then ask what menu setup, training and support outside office hours are included in the selected package. With ninito, restaurant-experienced menu engineers build and optimise your setup. Migration, setup and training cost 0 kr. Our own Norwegian and English-speaking support team is included 24/7, without evening, night or weekend surcharges.

What is ninito’s BankAxept rate in Norway?

BankAxept is 0.161%, with 0% commission to ninito and no fixed fee per BankAxept transaction. The rate applies to BankAxept in Norway. Other card types and payment methods have their own processing rates.

Which services are included without separate ninito fees?

Accounting integrations, guest SMS, Wolt Drive and Uber Direct connections, and 24/7 support come without separate ninito fees. The loyalty programme is included without an extra add-on or fee. Payment processing and courier delivery are charged separately.

Does ninito charge per SMS?

SMS for your enabled order, loyalty and feedback features costs 0 kr per message from ninito. We have included SMS at no extra charge for more than seven years. Guest messages include loyalty registration and login, food-ready messages, pickup reminders, feedback invitations and birthday gifts. Available messages depend on your enabled features and the guest’s permissions. Current SMS terms apply.

Does support cost extra after 17.00?

No. ninito’s own support team is available 24/7 in Norwegian and English. Support is included at no extra charge after 17.00, at night and on weekends.

Can we shape the loyalty programme around our restaurant?

Yes. Loyalty is included in ninito without an extra add-on or fee. Choose points earning, points prices, loyalty levels, rewards, member prices and campaign multipliers. Control product, location, time and usage rules across app, webshop, kiosk and supported POS flows. The Enterprise app adds its own rewards marketplace, games and tailored experiences.

How do I compare the real cost of a restaurant POS?

Start with your actual sales and order count, not just the monthly subscription. Compare in-store and online payment rates, percentage commissions, fixed per-order charges, hardware, integrations, SMS and support. ninito negotiates payment terms using our customers’ combined volume, adds 0% commission and supplies hardware at purchase cost with 0% markup. Guest SMS is included for your enabled features. Ask us to put your whole setup and payment mix in one written proposal.

Who handles the migration?

Our menu engineers bring years of restaurant experience. Send us your menu in any format, digital or printed. We build and optimise its categories, choices and extras, handle data migration and connections, then test ordering, payments and kitchen workflows. Migration, setup and training cost 0 kr.

Why compare ninito with Done Pay and Aorder?

A Done Pay setup can include POS, payment terminals and connected Aorder ordering. ninito combines restaurant POS with kiosks, kitchen workflows, direct delivery integrations and its own loyalty programme.

Does Aorder provide branded apps?

A branded native iOS and Android app requires Aorder PRO, the higher-priced package.

Preferred by the best restaurants

Reitan ConvenienceSmoothieXchangeLos TacosHouse of BurgerFergekaiaMother IndiaiSushiEl CaminoNice To Meet URadissonSmash by Ghost TownBest WesternDoug’s HamburgerDigg PizzaThon HotelsCactusNawabsLa NetaJønkPizzeria CampinoBurgerheimNumero Uno PizzaYXBalkan Pizza og Kebab HouseNord OsloKongsbergCreamyAidenTandoori Palace7-ElevenGyros HouseFunky

See what fits your restaurant

Sales reports in the ninito manager app

Let’s talk about your restaurant

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