Keep your menu up to date
We help make the changes your guests need to see, from a single price to a menu refresh.
- Prices and products
- Extras and menu choices
- Menus and product photos
People you can count on
A real team on your side, through the busy shifts and the everyday questions. We help you and your staff get more from ninito, 24 hours a day, 365 days a year. All included.
Preferred by the best restaurants
- Support, day and night
- 24/7
- Days a year
- 365
- At no additional charge
- Included
The changes you need The questions that come up
A new dish, a different price or something you’re unsure about. Bring it to us. We help with the details that keep your restaurant moving.
Get help with the everyday
Ask us how something works, talk through a change or get help when you and your staff need a hand.
- Daily questions
- Help using ninito
- Guidance for your team
Work through a problem
When technology gets in the way of service, we help you understand the issue and the next steps.
- Technical questions
- Internet connection issues
- Guidance during power outages
Make more of your restaurant
Support also means helping you understand what’s working, what guests choose and where there’s room to improve.
Understand what guests buy
We help you make sense of your data and guest behaviour, looking at product choices and performance in the context of your restaurant.
Make the next improvement
Together, we look at how your menu, products and ordering experience can work better. We combine data with guest feedback, conversations with you and experience from the industry.
Experience that understands your day
You’re talking to people who know restaurants and the market they operate in. People who understand that a small question can matter a lot in the middle of service.
The ninito team brings together restaurant and market experience with higher education, including master’s degrees. We use that knowledge alongside data, customer feedback and what we learn in everyday conversations to help your business.
After the product itself, support has the highest priority at ninito. The ambition is to give you the best service you’ve experienced, shaping how we listen, help and keep improving.
Support you can feel comfortable relying on
If support has let you down before, it’s natural to ask what will be different. At ninito, support is part of the product experience. A real team, available around the clock, with practical help included from the start.
The help makes a difference
Translated from Norwegian
“You solved the problems I had quickly”
“I always get the help I need.”
“Very clear and punctual”
A team to turn to, time back for guests
At Ugly Duckling, Axel Skrelset wanted less time managing systems and more time with his restaurant, employees and guests. Help from the ninito team with setup, changes and everyday questions became part of that shift, alongside simpler menus, campaigns and administration.
Read the Ugly Duckling storyA few things you may be wondering
When is support available?
The team is available 24 hours a day, 365 days a year, including evenings, weekends and holidays. You and your staff can get help whenever questions come up.
Does support cost extra?
No. Support is included with ninito at no additional charge. The same applies around the clock, every day of the year.
Can you help us change our menu?
Yes. We can change prices, add new dishes, update products and menus, and add or replace product photos. Whether you’re making a small change or refreshing the whole menu, we can help.
Can you help us understand our performance?
Yes. We help you understand your data and what guests buy, and look for ways to improve your menu, products and guest experience. We bring together data, feedback, conversations and industry experience to give that information context.
Can we write to you in our own language?
Yes. You and your staff can write to us in the language you feel most comfortable with.
We’ve had poor support before. Can we talk about it before switching?
Of course. Tell us what has been difficult and what your restaurant needs. We’ll talk through how support works with ninito and the practical help included, so you can ask your questions before making a decision.
